Social Concept

As a provider of responsible gaming, player protection is an essential concern of ours, which is an integral part of our offer and practiced by our employees as part of their work.

 

At Casino Admiral Mendrisio, we expect satisfied guests who find the thrill of gambling pleasure and not a burden. Excessive gambling can become a problem and, in the worst cases, lead to gambling addiction. A comprehensive prevention system is integrated into all our operations to prevent this.

Specially trained staff in all Casino areas recognize the symptoms of problem gambling behavior. Our managers, who are on duty every day, can help immediately and take the proper countermeasures for those affected. Of course, we are always available if you wish to contact us regarding your gambling behavior. In addition to comprehensive counseling, there is also the option of a voluntary gambling ban or visitation restriction. We also cooperate with the most renowned counseling centers.

 

Help and support for families and friends

 

Are you concerned about the gambling behavior of someone around you? You can always contact us and inform us about the change in the person’s behavior. Do not hesitate to contact us; we are always available to provide competent and understanding support. Family members and friends who are concerned about a loved one can also contact one of the external counseling and support services at any time.

 

All information on player protection can be found below: